In some cases, yes! If your item was ordered in the last 24 hours, there is a good chance we can make manual alterations to your order. Please email me as soon as possible: maryclaire@12thandblossom.com. If your order has already shipped or if it has been more than 24 hours since the order was placed, a change or cancellation may not be possible.
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What do I do if my package is damaged or my order is incomplete?
Please contact us within 7 days of delivery. Take photos of the package and items you received so that we can have them on record.
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Can I return what I ordered?
Absolutely. Please contact us within 14 days of delivery to return the item and receive a refund. Customers are responsible for return shipping fees.
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Do you share my information?Â
Absolutely not. Your information is never shared with third parties. We will only use your information to contact you about your order.
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